1. FAQ (Profile-Settings, etc.)

First: Beware of scammers! Only give your email address away after you exchanged a couple of messages with someone, not right away!

I'm not receiving notifications of wall entries.
Go to your profile, klick on "edit" -> "edit my profile" -> "Wall" -> "notify me on Hey-Ai / by e-mail"

How to enable/disable private message notifications?
Go to your inbox (for example by clicking the "Mail" link in the top menu. Scroll to the bottom and click the "Settings" link. Choose the according "E-Mail Notification" setting.

Why can't I write that user a personal message?
You can only write persons you've added to your friends (exception: admins). Maybe write a wall entry first to say "hi", many users don't like sudden friend requests.

How can I add people to my friends?
Go to the person's use rprofile, click on connections at the tab, then on "request connection".

I can't upload that picture.
Make sure it's jpeg, and not too big. You can also link pics into your profile.

Can I upload more than 12 pictures, or bigger ones?
You can't upload them to this site, but you can display pictures that you uploaded elsewhere in your profile questions.

My guestbook entry/ private message text was cut off.
It cuts off after "> <" because it thinks it's html code.

Parts of my profile are covered by the ads on the right.
This happens when you insert a picture into your profile via hotlink that is too big.
When inserting the picture, set it to a reasonable length or height, for example enter "400" or "600" into one of the dimension fields.

How can I insert a playlist?
See here: /bored/howto/66-lastfmrss

The message program says crf attack detected
That happens when you wait too long before sending off a message. Simply re-enter the name of the recipient into the field and send it off again.

I know a great way how you could protect yourself of trolls!
Don't post it in the forums please. Chances are high that we know/are applying it already but the trolls don't know it yet. You're only educating them! If you think you have a good suggestion, send it to one of the admins .
For the moment, just give them a Red Herring ( <*)))>< ) as described here .

Somebody stalks you or is indescent?
Please check this thread.

Further Questions?
Go here: General and Technical Discussions (Enquiries and Suggestions)

How can I delete my account?
Please send a message to a frontend-admin and request deletion.
You can do that in your profile settings. → Step by Step Instructions

WARNING! Once your account is deleted it can not be restored!

I get an invalid field value error when I want to edit my profile.
You might be using an Apple e-mail address (icloud.com, me.com, ...). These addresses are currently blocked do to problems Apple’s spam filter has with Hey-AI. Please use a different email address.

You can financially support this site ( see this page ). To show our gratitude donators can enjoy features regular users can't:

- more prominent avatar (your picture will be shown 50% larger with a golden border around) on the online user scroll list
- access to the supporter forum
- ... we might implement more features for donators in the future

If you've got questions or encounter problems, post them in the link below:
www.hey-ai.com/forum...eport-bugs-here

If you see this error message:



Please post the following info in the Report Bugs Here thread or send a private message to Kari :

• The time you encountered the error (and your timezone)
• The URL of the page you're on

or copy and paste the debug information on the error page